Privacy Policy

Amber is committed to protecting your privacy as a user. As a part of our Privacy Policy, we want to be as transparent and forthcoming as possible to ensure that you feel comfortable with the way in which we are handling your information and data. This policy will serve as our message to you concerning what kind of information we collect, why we collect it, how we use it, who we may share it with, and how we protect it. 


Personal Information Collected 

The personal information that we collect depends in part on 

the nature of your business with Amber. However, 

these are all of the possible pieces of information that we may collect: 

Contact Information: This includes your name, email address, phone number, and company. We will not collect any type of personal information that is not required for us to ensure that we are providing you with the best possible service.

Program Information: This refers to details about your potential program including estimates and approximations regarding program type, regions operated, number of cards issued, and load volume.

Verification Information: This information allows us to track, monitor, and prevent different potential money laundering, fraud, and terrorist activities. Such information includes government issued identification, financial records, and other potential due diligence documents that in turn allow us to complete thorough, necessary checks.

Relationship Information: This type of information allows us to know you better as a potential customer. It includes mainly your shopping and payment preferences which provide us with the information necessary to tailor the site to your needs.

Device Information: This includes your IP address, cookie preferences and device type. Much like relationship information, device information allows us to provide you with the best experience possible.


How We May Use Your Personal Information
The following are different ways in which we might use your personal information

Protect against possible fraud and/or money laundering.

In order to comply with the multitude of different legal requirements which we must abide by in different jurisdictions.

Communicate regarding products and services offered
by Amber and our partners. This includes both
new offerings and potential changes to existing offerings.

Deliver marketing communications, offers, or personalised ads

Attempt to better understand our products and services through the way in which you interact/use them, allowing us to produce analytics and insights.

Allow us to perform our everyday functions such as account management, website maintenance, compliance, quality control, reporting, and implementation.


How We May Share Your Personal Information

We will not disclose any of your information that is not in compliance with the governing laws and regulations.

Third parties and partners of ours will only receive information that is necessary in order for them to carry out their function within our business ecosystem.

If at any point we are required to provide your personal information due to a search warrant, subpoena, law enforcement, etc... we will comply with such demands.


How We Protect and Retain Your Information

Through the use of different physical, technical, and organisational safeguards, we are able to protect your personal information from any unauthorised users.

The use and sharing of your information will also always be in accordance with all applicable laws and regulations, as well as this Privacy Policy.

Your personal information will only be retained and used for as long as you maintain a relationship with Bo

Payments unless otherwise needed for legal reasons and/or to resolve any outstanding disputes. 


Your Rights 

You may, at any point, opt out of the collection of such personal information through the managing of our cookie settings

You may also always access, change, and/or request the deletion of your personal information


Updates to this Privacy Policy

We reserve the right to make any necessary changes to this Privacy Policy in order to remain in accordance with possible law and regulation changes, as well as our own business practices.